News Article


Rendells Coronavirus Update - 5th November 2020

We wished to keep you updated in this ever changing world. 

Following the recent announcement and confirmation of a second Lockdwon coming into effect from 5th November 2020, it has been confirmed the housing market will stay open. 

You are free to move home. However, you may find the process of searching for and moving into a new home is different to reduce the risk from COVID-19.

  • Initial viewings should be done via video/virtually wherever possible. Property agents should be able to help you with this.

  • Members of the public who are visiting an agent’s office or viewing a property should wear a suitable face covering as described in government guidance unless they are exempt from this requirement. This should be confirmed with the agent before arrival. Anyone with concerns should contact the agent in advance of their visit to discuss appropriate measures. Rendells will require you to arrange an appointment before visiting the premises.

  • All physical viewings where prospective buyers or renters will be entering the property should involve no more than 2 households inside the property at any one time. This includes any agent accompanying either party. Anyone in a support bubble with either household, however, will count as part of that household. Please read the latest guidance on indoor gatherings and support bubbles.

  • Where prospective buyers who are currently from separate households wish to view the property on the same occasion, we advise that one household leaves the property to allow the other to enter. This allows for both households to view the property and ensures social distancing.

  • Viewings should be arranged by appointment only. When viewing properties in person, you should avoid touching surfaces wherever possible, wash your hands regularly and/or use hand sanitiser. If you need to be accompanied by small children, you should try to keep them from touching surfaces and ensure they wash their hands regularly.

  • If people are being shown around your home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products.

  • We recommend that you vacate your property while viewings are taking place in order to minimise unnecessary contact.

  • Anyone involved in any aspect of the home-moving process should practice social distancing in line with public health advice.

  • When moving between properties, you and those in your household should try to do as much of the packing yourself as you can. Where this is not possible, you should speak to removal firms in advance. There is further advice about this below.If you are particularly worried about the risk of infection, then speak to your landlord, estate agent or removers as they may be able to put extra precautionary measures in place.

If you have any queries our offices remain open and can be contacted on the below numbers:

Totnes 01803 863888

Chagford 01647 432277

Newton Abbot 01626 353881